Terms of service

By accessing or using Smart Needs, you agree to these Terms of Service.

1. Account Terms

You are responsible for maintaining accurate account information and protecting your account credentials. You agree not to use our services for unlawful purposes.

2. Pricing and Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to modify prices without prior notice.

Payments are processed securely through authorized payment providers.

3. Product Descriptions

We make every effort to ensure product descriptions and images are accurate. Minor variations in color, packaging, or appearance may occur due to manufacturing changes or screen settings.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order due to product availability, pricing errors, suspected fraud, or other legitimate business reasons.

5. Shipping and Delivery

Estimated delivery times are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

7. Prohibited Uses

You agree not to:

  • Violate applicable laws
  • Interfere with website security
  • Submit fraudulent orders
  • Copy or misuse website content
  • Introduce malicious software

8. Limitation of Liability

To the maximum extent permitted by law, Smart Needs shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.